Refund and Cancellation Policy
Effective & Last Updated: September 2026
1Strict No-Refund Policy & AI Processing
Due to the immediate costs associated with cloud AI video processing, voice synthesis, and infrastructure allocation, all purchases and subscription charges are final.
Once a subscription payment or token addition has been processed, we cannot issue cash refunds, charge reversals, or credits for used or unused account balances.
2Subscription Cancellation & Billing Cycles
You may cancel your subscription at any time directly through your account billing settings.
- Canceling your subscription prevents future recurring monthly billing charges.
- Your account will remain active with access to your plan features and remaining token balance until the end of your current billing period.
- No prorated refunds are provided for partial billing periods upon cancellation.
3Billing Inquiries & Dispute Resolution
If you believe you were charged erroneously due to a technical error or duplicate billing transaction, please notify us immediately.
Contact our billing support team within 7 days of the transaction at support@anteenflow.com. We review all genuine billing inquiries promptly.